လဲၤလဲၤပတာ်ဆူ တၢ်ဂ့ၢ်ခိၣ်တီမိၢ်ပှၢ်
တၢ်ဂ့ၢ်ခိၣ်တီမိၢ်ပှၢ်

UnitedHealthcare Health & Home Connection ၀ီၢ်သြဲတဖၣ်

A

  • တၢ်နဲၣ်ကျဲၤတီၢ်ထီ

    A decision about your health care that you make ahead of time in case you are ever unable to speak for yourself. This will let your family and your doctors know what decisions you would make if you were able to.

  • တၢ်ပတံသကွံာ်ကညး

    You can file an appeal if you are not happy with a decision we made ("denial"). A denial is when we say no to a service you or your doctor asked us to give you. It could also be when we don't give you as much of a service you wanted. For example, you can file an appeal if your doctor wanted a drug we do not allow. You can also file if we didn't approve a hospital stay. If you are not happy but it is not because we said no to what you asked for, you can file a grievance.

  • ASC/SPU

    Ambulatory surgical center/short procedure unit.

  • Authorization

    An approval for a service.

B

  • တၢ်န့ၢ်အဘျုးတဖၣ်

    Services, procedures and medications that UnitedHealthcare will cover for you.

C

  • Clinical Care Management

    One-on-one help by a nurse providing education and coordination of UnitedHealthcare benefits, tailored to your needs.

D

  • Disenrollment

    To stop your membership in UnitedHealthcare.

E

  • ဂ့ၢ်ဂီၢ်အူ

    When you reasonably believe that your health is in serious danger.

F

  • တၢ်လီတၢ်၀့ၤ

    An untruthful act (example: if someone other than you uses your member ID card and pretends to be you).

G

  • တၢ်ကအုကစွါ

    You can file a grievance when you are not happy. This can be when you are not happy with our plan, or our providers, or anything other than an "action". For example, you may file a grievance if you have a problem making an appointment with a provider or have trouble finding a provider. You can file if you think you are not getting good care. You can also file if a doctor is sending you bills for services you get with our Plan. You can file an appeal If you are not happy with a decision we made (an 'action') (see Appeal).

H

  • Home Health Agency

    A company contracted by UnitedHealthcare to provide care for you in your home.

I

  • ID Card

    Identification card – a card that says you are a UnitedHealthcare member. You should have this card with you at all times.

  • Informed Consent

    Doctors give you information about a particular treatment or test in order for you to decide whether or not you wish to have the treatment or test.

  • ပှၤဆါလၢအထီၣ်တၢ်ဆါဟံၣ်

    When you are admitted into a hospital for a length of time.

M

  • Medical Necessity

    Your health care provider decides if a treatment, admission, procedure, medical supply, equipment, service or supply is medically necessary.

  • ကရူၢ်ဖိ

    A person who is eligible for UnitedHealthcare.

O

  • ပှၤဆါလၢတထီၣ်တၢ်ဆါဟံၣ်

    When you have a procedure done that does not require a hospital stay overnight. In some cases, you may stay overnight in the hospital but not be admitted as an inpatient.

P

  • ပှၤကွၢ်ထွဲဖံးမၤတၢ်မိၢ်ပှၢ် (PCP)

    A doctor you choose to be your family physician. They have their own private practices.

  • Prior Authorization

    The process for any service that needs an approval from UnitedHealthcare before it can take place.

  • ပှၤမၤစၢၤဖံးမၤတၢ်

    Any medical professional that UnitedHealthcare has contracted with to take care of you.

  • ပှၤမၤစၢၤဖံးမၤတၢ်အတၢ်နဲၣ်ကျဲၤ

    A list of providers who participate with UnitedHealthcare Community Plan to help take care of your healthcare needs.

R

  • တၢ်ဆှၢခီ

    When you and your primary care doctor agree you need to see another doctor, your primary care doctor will send you to a UnitedHealthcare specialist.

S

  • Self-Referred Services

    Services for which you do not need to see your primary care provider for a referral.

  • ကသံၣ်သရၣ်ကူၣ်သ့စဲၣ်နီၤ

    A doctor that has specific, detailed training in one certain medical field.

T

  • Treatment

     The care that you may receive from doctors and facilities.

U

  • တၢ်ကွၢ်ထွဲသတူၢ်ကလာ်

    When you need care, treatment or medical advice within a 24-hour time period.

W

  • WIC

    Supplemental Food Program for Women, Infants and Children which provides nutrition counseling, nutrition education, and nutritious foods to pregnant and postpartum women, infants and children up to the age of 2. Children deemed nutritionally deficient are covered up to age 5 if they are low income and are determined to be at nutritional risk.

က့ၤကဒါက့ၤဆူ လံာ်ကဘျံးပၤအဖီခိၣ်ကတၢၢ်

For more information on Florida Medicaid, download the Florida Medicaid Reference Guide.

တၢ်ဂ့ၢ်တၢ်ကျိၤလၢတၢ်ဆဲးလီၤမံၤအဂီၢ်

The Health & Home Connection plan specialists can answer questions about this plan. 

Step 1: Call Choice Counseling at their toll-free help line at 1-877-711-3662.

Step 2: Talk with Health & Home Connection Customer Service toll-free.

ဆဲးကျိးဆူပအိၣ် −
1-800-791-9233 / TTY: 711

8−ဂီၤ 00 နၣ်ရံၣ်တုၤဟါ 5:00 နၣ်ရံၣ် လီၢ်ကဝီၤတၢ်ဆၢကတီၢ်, မုၢ်ဆၣ် – မုၢ်ဖီဖး

If you’re ready to join, or just want to know more call and speak to a Medicaid Choice Counselor toll free at 1-877-711-3662. TTY/TDD users please call 1-866-467-4970. You can also enroll online at flmedicaidmanagedcare.com.

တၢ်ပတီၢ်တဖၣ်လၢ တၢ်ကဆဲးလီၤမံၤအဂီၢ်
Get the details

Eligibility for enrollment in the UnitedHealthcare Health and Home Connection plan is determined by CARES (Comprehensive Assessment and Review of Long-Term Care Services).

To find out if you are eligible, or to locate a CARES unit near you, call the Elder Helpline: 1-800-963-5337.

ကရူၢ်ဖိတၢ်ကစီၣ်

ကဲထီၣ်ကရူၢ်ဖိတဂၤလံဧါ. နဒိးန့ၢ်ခွဲးလၢကနုာ်လီၤဆူ ပကရူၢ်ဖိ−ဧိၤ ပှာ်ယဲၤသန့လီၤႉ Print ID cards, chat with a nurse online, and more.

ကရူၢ်ဖိပှာ်ယဲၤသန့

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