လဲၤလဲၤပတာ်ဆူ တၢ်ဂ့ၢ်ခိၣ်တီမိၢ်ပှၢ်
တၢ်ဂ့ၢ်ခိၣ်တီမိၢ်ပှၢ်

Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO) Frequently Asked Questions

If you are not enrolled in the Washington Apple Health (Medicaid), you may be eligible. To find out if you qualify visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

If you are currently enrolled in Apple Health (Medicaid) and would like to change to UnitedHealthcare Community Plan we can help. 

There are several ways to switch your plan:

For more information on Washington Apple Health (Medicaid), visit the Washington State Apple Health website.

Currently, this plan is available in all counties, but UnitedHealthcare Community Plan only offers the plan in the following counties: Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, and Whatcom.

Members of Washington Apple Health (Medicaid) will receive two ID cards

One from UnitedHealthcare Community Plan and one from Washington State called your ProviderOne ID card. Every family member enrolled in the plan should have his or her own ID cards.

Washington Member ID Card
You will need your UnitedHealthcare Community Plan ID card and your ProviderOne card for all visits to the doctor, hospital, and pharmacist. If you haven't received your ID cards within one week of your effective date of enrollment with UnitedHealthcare Community Plan, please contact Member Services, at 1-877-542-8997. မ့ၢ်နနၢ်ဟူတၢ် မ့တမ့ၢ် ကတိၤတၢ် န့ၣ်ဟးဂီၤစှၤလီၤဒီး, ၀ံသးစူၤဆဲးကျိးTTY 711 Washington Medicaid Member ID Card

ပကသးခုလၢတၢ်ဆှၢက့ၤနၤအသီတခါန့ၣ်လီၤ. Please contact Member Services toll-free, at 1-877-542-8997. မ့ၢ်နနၢ်ဟူတၢ် မ့တမ့ၢ် ကတိၤတၢ် န့ၣ်ဟးဂီၤစှၤလီၤဒီး, ၀ံသးစူၤဆဲးကျိးTTY 711. You can also go to myuhc.com/communityplan, register, and print a copy of your card.

If you move, you will need to contact one of the following agencies to let them know your new address.

Washington Apple Health (Medicaid) – Family Coverage, with Premium (SCHIP) or Foster Care Please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

Washington Apple Health (Medicaid) –Blind/Disable please call your DSHS Community Service Office (CSO) or if you do not know the number in your area, call DSHS toll free, at 1-877-501-2233, Monday–Friday, 8 AM to 5 PM If you are hearing or speech impaired, call TTY/TDD 1-800-848-5429.

Medicaid is a program funded by the federal and state governments, which pays for medical care for those who can't afford it. Washington Apple Health (Medicaid) is Washington State’s Medicaid managed care program for Adults and Families.

To see if you qualify please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

For more information about eligibility or for additional information on Washington Apple Health (Medicaid) information, please visit the Health Care Authority website.

You can apply for Washington Apple Health (Medicaid) on any computer with an internet connection at Washington Healthplanfinder, wahealthplanfinder.org.

When you're ready to apply, you'll need this information:

  • Your household monthly income.
  • The Social Security numbers and dates of birth for each member of your household.
  • Your immigration information, if that applies to you.

It should take about 45 minutes to apply online — and you'll get a response right away. If you need additional assistance, you can call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604 or visit wahealthplanfinder.org to find a list of in-person assisters in your area that can help you apply.

See the Health Care Authority website for more information on how to apply for Washington Apple Health (Medicaid).

We are available and eager to hear from our members about any questions, complaints or concerns you may have. If you have a grievance, please call Member Services toll-free, at 1-877-542-8997. မ့ၢ်နနၢ်ဟူတၢ် မ့တမ့ၢ် ကတိၤတၢ် န့ၣ်ဟးဂီၤစှၤလီၤဒီး, ၀ံသးစူၤဆဲးကျိးTTY 711.

If Member Services can't resolve your grievance, or if you aren't happy with the response you get, please send your grievance in writing to:

Grievance Coordinator
ပာ်သူၣ်ပာ်သး - Appeals and Grievance
P.O. Box 31364
Salt Lake City, UT 84131-0364

လၢနလံာ်ပရၢအပူၤ, ဝံသးစူၤထၢနုာ်ဘၣ်နမံၤ, နတၢ်အိၣ်ဆိးလီၢ်, တၢ်ကွၢ်နီၣ်ကွၢ်ဃါနီၣ်ဂံၢ်တဖၣ်လၢဘၣ်တၢ်ဆဲးလီၤတ့ၢ်မံၤ, တၢ်ဂ့ၢ်တၢ်ကျိၤလၢနတၢ်ကအုကစွါအဂီၢ်, ဒီးတၢ်ကစီၣ်အဂုၤအဂၤတဖၣ်လၢ နဆိမိၣ်လၢအကါဒိၣ်ဝဲတဖၣ်န့ၣ်တက့ၢ်ႉ

For more information, see the Grievance and Appeals Process

If you have questions about grievances and appeals, please call us toll-free, at 1-877-542-8997. မ့ၢ်နနၢ်ဟူတၢ် မ့တမ့ၢ် ကတိၤတၢ် န့ၣ်ဟးဂီၤစှၤလီၤဒီး, ၀ံသးစူၤဆဲးကျိးTTY 711.

တၢ်လီတၢ်၀့ၤဒီးတၢ်မၤအၢမၤသီတဖၣ်န့ၣ် မ့ၢ်၀ဲတၢ်မၤကမၣ်သဲစးတဖၣ်လၢအလီၤဘၣ်ယိၣ်တဖၣ်န့ၣ်လီၤ. တၢ်ကအိၣ်ဒီးတၢ်စံၣ်ညီၣ်ဃၣ်တဖၣ် လၢတၢ်သိၣ်တၢ်ဘျၢအဖီလာ်န့ၣ်လီၤ. You can report fraud or abuse by calling Member Services. Or call 1-866-242-7727. You do not have to give or leave your name.


For more information or to report online go here.

လၢကပာ်ဖျါထီၣ်တၢ်ဂ့ၢ်တၢ်ကျိၤလၢအကမၣ်အဂီၢ်, ဆှၢအံမ့(လ)ဆူ provider_directory_invalid_issues@uhc.com တက့ၢ်. အံမ့(လ)တလါအံၤန့ၣ် မ့ၢ်ကရူၢ်ဖိတဖၣ်အဂီၢ် ဒ်သိးကဒုးသ့ၣ်ညါတၢ်လၢဘၣ်ကမၣ်သ့တဖၣ် လၢနီၣ်ဂံၢ်နီၣ်ဒွးတၢ်ဂီၤပာ်ဖျါ (အိၣ်ဆိးလီၢ်,လီတဲစိ, ဒီးအဂၤတဖၣ်) တၢ်ကစီၣ်ဂ့ၢ်ကျိၤလၢ အ့ၣ်ထၢၣ်နဲးအလိၤ မ့တမ့ၢ်စးခိလံာ်နဲၣ်တဖၣ်န့ၣ်လီၤ. တၢ်ဒုးသ့ၣ်ညါတၢ်ကီတၢ်ခဲတဖၣ် ခီဖျိအံမ့(လ)တလါ န့ၣ်ကဆှၢအီၤဆူ ပှၤမၤစၢၤဖံးမၤတၢ်အဝဲၤလီၢ် ဒ်သိးကပာ်ဂၢၢ်ပာ်ကျၢၤ လံာ်နဲၣ်နီၣ်ဂံၢ်နီၣ်ဒွးတၢ်ဂီၤပာ်ဖျါတၢ်ဂ့ၢ်ထၢဖှိၣ်ခဲလၢာ် လၢအယံာ်ဝဲသ့ 30 သီန့ၣ်လီၤ. ပှၤတဂၤဘၣ်တဂၤစ့ၢ်ကီး ဒုးသ့ၣ်ညါတၢ်လၢဘၣ်ကမၣ်သ့တဖၣ် ခီဖျိလီတဲစိသ့န့ၣ်လီၤ. UHC Members should call the number on the back of their ID card, and non-UHC members can call 1-888-638-6613 TTY 711.

Washington Apple Health / UnitedHealthcare logos

မၤလိအါထီၣ်

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

တၢ်ဂ့ၢ်တၢ်ကျိၤလၢတၢ်ဆဲးလီၤမံၤအဂီၢ်

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder

ဆဲးကျိးဆူပအိၣ် −
1-855-923-4633 / 1-855-627-9604 / TTY: 711

Interpreter Services

ပမၤစၢၤပဝဲသ့စ့ၢ်ကီးလၢ တၢ်ကတိၤကျိာ်ထံတၢ်တိစၢၤမၤစၢၤတဖၣ်, ပာ်ဃုာ်ဒီးတၢ်ကတိၤတၢ်ခီဖျိကီၢ်အမဲရကၤစုပနီၣ်လီၤ. 

ဆဲးကျိးဆူပအိၣ် −
1-877-553-0098 / TTY: 711

8−ဂီၤ 00 နၣ်ရံၣ်တုၤဟါ 5:00 နၣ်ရံၣ် လီၢ်ကဝီၤတၢ်ဆၢကတီၢ်, မုၢ်ဆၣ် – မုၢ်ဖီဖး

တၢ်ပတီၢ်တဖၣ်လၢ တၢ်ကဆဲးလီၤမံၤအဂီၢ်
Get the details

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

ဆဲးကျိးဆူပအိၣ် −
8:12 AM to 5:12 PM pacific time, Monday – Friday

Interpreter Services

ပမၤစၢၤပဝဲသ့စ့ၢ်ကီးလၢ တၢ်ကတိၤကျိာ်ထံတၢ်တိစၢၤမၤစၢၤတဖၣ်, ပာ်ဃုာ်ဒီးတၢ်ကတိၤတၢ်ခီဖျိကီၢ်အမဲရကၤစုပနီၣ်လီၤ. 

ဆဲးကျိးဆူပအိၣ် −
1-877-553-0098 / TTY: 711

8−ဂီၤ 00 နၣ်ရံၣ်တုၤဟါ 5:00 နၣ်ရံၣ် လီၢ်ကဝီၤတၢ်ဆၢကတီၢ်, မုၢ်ဆၣ် – မုၢ်ဖီဖး

ကရူၢ်ဖိတၢ်ကစီၣ်

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